Privacy policy
How we use and protect your information.
Information we collect
We collect the account and contact information you provide, portfolio links, uploaded files and quote requests. We record limited technical data, including connection addresses and sign-in attempts, to protect the website.
How we use information
We use information to manage accounts, review collaboration applications, answer enquiries, prepare quotations and prevent misuse.
Who can access information?
Account files and applications are available to the account owner and the relevant Mama Media team. Submitting work does not automatically publish it. Hosting and email providers may process the data needed to operate the service.
Cookies
We use essential cookies for sign-in, form security and language preferences. This version does not include advertising or marketing tracking tools.
Retention and deletion
We retain data as needed for the account, request and related obligations. You can delete your files from your account and request corrections or account deletion using the email below. Some records may need to be retained for legal or security reasons.
Data protection
We use access controls, password hashing and session and form protections. HTTPS, hosting configuration and backups are part of protecting data. No security measure eliminates every risk.
External links and marketplace
Social networks and other linked websites have their own policies. The creator marketplace has a separate policy covering collaboration data, messages and reviews.
Contact and updates
To request access, correction or deletion, contact info@mamamedia.agency. Updates to this policy will be published on this page.